Creative Director

Portland, OR
Date Posted:  01-17-2018
SET is looking for a Conceptual Creative Director to join our team. This role is tasked with leading creative on all projects with a focus on Retail Environment and Service Design, coordinating with Account leads, Project Managers, and Designers. He/she will determine the best strategy to represent our company through leadership and vision and is an advocate for building and maintaining a positive, talented and hardworking design team. Under the direction of the Creative Director, the design team is responsible for producing best in class work for SET’s clients.  
 
 
DUTIES & RESPONSIBILITIES:
 
  • Along with account management and strategy, sets the creative tone and strategic goal for client work
  • Oversees execution of all creative work from concept to completion to ensure work is of the highest caliber and is on brief, on budget, and on schedule
  • Builds and maintains top level client relationships; acts as senior level contact to clients
  • Stays abreast of retail industry trends, culture, pace and best in class retail experiences
  • Identifies areas our clients can grow towards service led retail experiences
  • Works with the creative, planning, and account teams to understand client objectives and creative briefs
  • Makes wise decisions guided by experience and knowledge that positively impact clients, SET’s financials, and SET’s image and reputation
  • Serves as a leader at SET, setting professional standards for the team and inspiring and leading by example
  • Ensures a collaborative and positive approach to work for all clients and direct reports
  • Actively trains and mentors direct reports, hold regular check-ins, write and conduct performance evaluations, and provide overall career guidance and direction
  • Resourceful in finding unconventional creative solutions to staffing teams and solving problems
  • Develops each team member to maximize their potential in a positive way
  • Coaches and mentors creatives through cross-functional team building, setting stretch expectations, implementing professional development, and providing accountability
 
 
QUALIFICATIONS:
 
The list of qualifications includes the minimum qualifications necessary for any new employee for this position, such as specific prior work experience, certifications/licenses, technical knowledge of software, machinery, or tools, and physical abilities such as relevant lifting, bending, walking, and/or stooping.
 
  • Bachelor’s degree or higher in Art Direction, Architecture, Environmental Design, Industrial Design or related creative field
  • Minimum eight years of work experience as a Designer in retail with minimum four years experience managing creative teams
  • Experience developing and implementing ideas and tools
  • Proficiency in the following areas: creative ideation, Sketchup and Mac based creative software
  • Ability to work under pressure and meet deadlines in a fast-paced creative environment
  • Ability to effectively and appropriately interact with co-workers at a variety of levels, across many disciplines
  • Effective negotiation and problem-solving skills required
  • Strong financial understanding of budgeting, estimating, and agency profitability
  • A demonstrated track record of gaining trust and respect by consistently demonstrating sound critical thinking skills and maintaining composure in stressful situations
  • Exceptional written and verbal communication skills with the ability to communicate with all levels of employees
  • Highly organized with a keen sense of attention to detail
  • Exceptional initiative and follow-through skills
  • After hours work and overnight travel required
 
 
WORKING CONDITIONS:
 
Employee must be able to thrive in a fast-paced environment.  We do a high volume of work, often on tight timelines and our dedication to client satisfaction is uncompromising.  Some travel should be expected.
 
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